1. Who We Are
Welcome to The Moon And Vale.
Our website address is:
The Moon And Vale is an export-focused business connecting quality products sourced from India with international buyers and markets.
2. Information We Collect
When you contact us, submit an inquiry, request information, or communicate with us through our website, we may collect information such as:
- Name
- Company / Business Name
- Email Address
- Phone Number
- Country
- Product or sourcing requirements
- Message or inquiry details
- Any other information voluntarily provided by you
We only collect information that is reasonably necessary to respond to your inquiry and provide our services.
3. How We Use Your Information
Information submitted through our website may be used to:
- Respond to your inquiries and requests
- Provide product and sourcing information
- Communicate regarding export requirements
- Prepare quotations or business proposals
- Coordinate with you regarding products and services
- Improve our website and services
- Prevent spam, fraud, or misuse
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to your interaction with us without an appropriate basis to do so.
4. Contact and Inquiry Forms
When you submit an inquiry through our website, the information you provide may be received by The Moon And Vale through email or other communication systems used for business purposes.
Please do not submit passwords, financial account credentials, or other highly sensitive information through general inquiry forms.
5. WhatsApp Communication
Our website may provide a WhatsApp contact option for business inquiries.
If you choose to contact us through WhatsApp, your communication will also be subject to WhatsApp’s own privacy practices and terms.
We use WhatsApp communication only for legitimate business communication, customer inquiries, and related purposes.
6. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve website performance, and understand how visitors use the website.
Some cookies may be placed by third-party services used on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics and Website Services
We may use website analytics, security, hosting, spam-prevention, or other technical services to operate and improve our website.
These services may collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Approximate usage information
- Date and time of visits
Such information is generally used for website security, performance, analytics, and improvement.
8. Embedded Content From Other Websites
Our website may contain links or embedded content from third-party websites, including social media platforms, videos, maps, payment services, or other external services.
Third-party websites operate according to their own privacy policies and terms. We are not responsible for the privacy practices of external websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
9. Who We Share Your Data With
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
- Service providers who help operate our website
- Hosting and technical service providers
- Email or communication service providers
- Spam and security services
- Professional or legal advisers where necessary
- Government or regulatory authorities where legally required
Information may also be shared when necessary to respond to your request or provide a service you have specifically requested.
10. How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining business records, fulfilling legal obligations, resolving disputes, and protecting our legitimate business interests.
The retention period may vary depending on the type of information and the nature of the business relationship.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Raise a privacy-related concern or complaint
To make a privacy-related request, please contact us using the contact details provided on our website.
12. Where Your Data Is Sent
Some information may be processed through third-party service providers that help us operate our website, communications, security, analytics, or other business services.
Where such services process information on our behalf, they may process data through systems located in India or other countries, subject to their applicable privacy and security practices.
13. Data Security
We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Children’s Privacy
Our website and services are intended for general business and commercial audiences and are not specifically directed toward children.
We do not knowingly collect personal information from children for business purposes.
15. External Links
Our website may contain links to external websites, social media platforms, or other online services.
We are not responsible for the content, security, or privacy practices of those external websites. Visitors should review the privacy policies of those websites before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
17. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
The Moon And Vale
Email: exportfile1155@gmail.com
WhatsApp: +91 8999724671
Website: https://themoonandvale.com/